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My sister and I have started using your service end of December and what a fantastic experience We have had till date. We are recommending you every where :)
My sister and I have started using your service end of December and what a fantastic experience We have had till date. We are recommending you every where :)
After 22 years living in UAE, I gave up on finding the right flower shop service that can deliver most beautiful and creative arrangements with a good price and value for money!
But you came along and gave me hope. Not only your arrangements are beautiful, elegant and look exactly as in the pictures on your website, but on top of that, the cakes, cupcakes, brownies.... all are top quality and very very very tasty. Packaging is wonderful.
Your website is easy to use. Your customer service team are very helpful, switched on and respond fast. Your delivery team and tracking system are brilliant!
In my opinion you are five stars! You are the best.
I have one request from you..... Please never ever change. You will grow a lot because you are unique but as you do so, I beg you not to change.
Thank you so much for helping me in creating loving memories among my family, friends and colleague.
I have been ordering flowers and cupcakes for the past around a year only from your shop. Honestly and without and exaggeration you always surprise me with ur service in terms of the delivery process Read More
I have been ordering flowers and cupcakes for the past around a year only from your shop. Honestly and without and exaggeration you always surprise me with ur service in terms of the delivery process and the presentation. I always make surprises for those who mean a lot to me with ur items and you never fail to draw a smile on their face. I highly recommend your shop to everyone around the UAE.
Source: Trustpilot
Z.
1 Review
Outstanding, Awesome, Very Professional, Very Accomodating
Sally was the Customer Service Representative that assisted me. From the beginning all the way to post delivery of the product, her customer serviceship was Outstanding, Awesome, Very Professional, Ve Read More
Sally was the Customer Service Representative that assisted me. From the beginning all the way to post delivery of the product, her customer serviceship was Outstanding, Awesome, Very Professional, Very Accomodating, she has some sort of magnet that attracts the customer to feel at ease in placement of order process. At the beginning, I was having issues during the payment of my order in your payment site.
For some reason, my payment did not go through. So out of desperation I connected to chat line where Sally happened to be the next available Customer Service Agent. Oh my God, she is so awesome and led me towards completion of my order. She is very accomodating and very assuring that my order will be ordered and delivered in timely manner which was my original concern. You are lucky to have a Customer Service Agent like Sally. Please extent my regards to Sally and a heartfull thanks for her Great Customer Serviceship!!!
About the product delivery quality and product quality itself. My Wife was so surprised and happy to received the Anniversary Gift in very timely manner! I am very well satisf ied with the delivery service! About the product, the flowers were outstandingly fresh, the balloon was proudly flying high and erectlike my Love! And the Cake, of my goodness! My wife said the cake was so delicious. It is unsurpass comparing to all cakes they had in Dubai. By far that was the most delicious cake they ever had in Dubai. The quality was like those being served in high end establishments and hotels. According to my Wife, it was so creamy , soft and the sugar level was perfect, not so sweet not and yet so light, it was the right level that you would keep on eating and would not stop eating until it's gone.
Please send me the link to your bakeshop for our future order of cake at my e-mail address. Please send my regards to Sally. She is so Awesome Customer Service Agent!!! Thank you very much for making our 1st Month Anniversary a very memorable Anniversary!!! My wife was so very happy!!! Out of overpouring joy upon receivi ng the Anniversary Gift, she shed tears out of happiness!!!
I sent flowers and chocolate covered strawberries to my daughter for her birthday. The order arrived on time. The flowers looked fresh and the strawberries tasted delicious. This is the second time Read More
I sent flowers and chocolate covered strawberries to my daughter for her birthday. The order arrived on time. The flowers looked fresh and the strawberries tasted delicious. This is the second time I have used The flower shop.ae and have been very satisfied both times. Catherine
I ordered 'Field of Butterflies' bouquet from Canada to be delivered in Abu Dhabi. The bouquet was fresh, full and colorful, and the vase that came with it can be re-used which was an added bo Read More
I ordered 'Field of Butterflies' bouquet from Canada to be delivered in Abu Dhabi. The bouquet was fresh, full and colorful, and the vase that came with it can be re-used which was an added bonus. Delivery was quick (next day due to time difference) and instructions were followed. The fact that they use PayPal as a mode of payment was comforting for me but I guess at this point I already decided to become a permanent customer.
Later on I found out that they customized a cake for my sister for her engagement party and I remember everyone complimenting the design and the taste of it.
Thank you Flowershop, you will definitely be hearing from me again! PS: I hope you deliver to Canada since I struggle to find quality and good priced bouquets here.
Cheers, Abby Sweid
Source: Trustpilot
Rim Ibrahim
1 Review
This is by far the best online flower shop there is! Their dedication to customer satisfaction is noteworthy! Their floral arrangements are dazzling and their prices are unbeatable. They simply delive Read More
This is by far the best online flower shop there is! Their dedication to customer satisfaction is noteworthy! Their floral arrangements are dazzling and their prices are unbeatable. They simply deliver excellence in all aspects. You've helped me put so many smiles on my loved ones' faces while I am away; and for that, I thank you. Keep up the great work, guys! You've been and will always be the only flower shop I'll ever deal with. One happy, loyal customer here! :)
I am a regular user of the flowershop and am always highly impressed with both their service and products. Being so far away from family ( I am in Australia ) it is reassuring to be able to use a com Read More
I am a regular user of the flowershop and am always highly impressed with both their service and products. Being so far away from family ( I am in Australia ) it is reassuring to be able to use a company I can trust. My family especially love the cupcakes. I will certainly continue to use their services. I really can;t thank them enough.
Ive used this company for the past 2 years and they have never let me down.
They communicated with me efficiently when i made an error and had to change my order, and each time i use them Read More
Ive used this company for the past 2 years and they have never let me down.
They communicated with me efficiently when i made an error and had to change my order, and each time i use them the flowers cakes and balloons always arrive on time.
You get a confirmation email once the delivery has been made and over all i cant fault them which is great when you are sending flowers in another country!
You collect reward points which you can convert into cash discount however they also offfer great free add ons as an alternative.... i normally go for the red velvet cakes! Yummy!
Highly recommended website for last minute flower arrangement and when you're too busy to drive to a flower store and pick a bouquet.. a variety of options with different budget for every need .. Read More
Highly recommended website for last minute flower arrangement and when you're too busy to drive to a flower store and pick a bouquet.. a variety of options with different budget for every need .. fast shipping and professional staff .. I love how can I depend on the flower shop to deliver the best ..
I live in Vienna Austria but my son is currently living in Dubai. It was his birthday and so I ordered some chocolate covered strawberries and a birthday balloon to be delivered to him on his actual Read More
I live in Vienna Austria but my son is currently living in Dubai. It was his birthday and so I ordered some chocolate covered strawberries and a birthday balloon to be delivered to him on his actual birthday by theflowershop.ae. I must say that they were extremely helpful and I placed the order on the morning of his birthday and yet only a few hours later they were delivered to him! He told me the strawberries were delicious and clearly their service was efficient. I would highly recommend using them to send gifts.
I would just like to say massive thank you for the excellent service. My daughter stays in Dubai and we ordered flowers for her special birthday as we stay in Scotland. This was the first time I used Read More
I would just like to say massive thank you for the excellent service. My daughter stays in Dubai and we ordered flowers for her special birthday as we stay in Scotland. This was the first time I used your company and was not sure what the flowers would be like. The flowers she received were absolutely gorgeous and she is so delighted with them as she loves flowers. She said they were the best ever. Such a lovely start to celebrate her birthday. Thank you so much. Kind regards Nadiye
as i made the purchase i didn't read the date right the next day i check a order and notice the date was wrong it was a month out so i rang them up as i am in Australia and they was in Dubai the Read More
as i made the purchase i didn't read the date right the next day i check a order and notice the date was wrong it was a month out so i rang them up as i am in Australia and they was in Dubai the lady answered she great to fix my mistake and get it delivered that same day as i rang up the look on my Mrs face on skpe was the best i was a day early as the was going to have a party that night she said the she was not going to have a cake so i order her a bunch of flowers and a cake and a teddy when she sore the cake the flower the teddy she cried she love the flowers but the cake she said i have a birthday cake tonight yes THANK YOU so much you made my and her great theflowershop.ae
I have being the resident of UAE from last 30 yr. Never had such a great experience. As everything is increasing in UAE Thank God some things are balanced well and perfectly managed. Love there servi Read More
I have being the resident of UAE from last 30 yr. Never had such a great experience. As everything is increasing in UAE Thank God some things are balanced well and perfectly managed. Love there service and the best part is its affordable. You can tel them your budget and they r ready to serve you with it...
I ordered from theflowershop.ae from half way across the globe, they delivered as promised, the continuous update on the status of the delivery was very much appreciated and updated through the proces Read More
I ordered from theflowershop.ae from half way across the globe, they delivered as promised, the continuous update on the status of the delivery was very much appreciated and updated through the process, thank you.
Great service. All of my friends loved the flowers and chocolate, especially the strawberry ones. Very neat, very pretty flowers. Excellent and fast service. Very polite and kind staff. Thank you very Read More
Great service. All of my friends loved the flowers and chocolate, especially the strawberry ones. Very neat, very pretty flowers. Excellent and fast service. Very polite and kind staff. Thank you very much for your hard work and effort.
Communication and service were excellent and the flowers were beautiful and perfect for my daughter's birthday. I had used this company before and was delighted with everything then too! It is re Read More
Communication and service were excellent and the flowers were beautiful and perfect for my daughter's birthday. I had used this company before and was delighted with everything then too! It is reassuring to know when you order flowers from abroad that you have confidence in the company you select. Thank you.
I think your overall service and products are excellent, although I made a mistake with the delivery address and my wife's phone number, you were very understanding and made the proper corrections Read More
I think your overall service and products are excellent, although I made a mistake with the delivery address and my wife's phone number, you were very understanding and made the proper corrections and made the delivery as soon as possible and my wife was delighted with the gifts and very surprised....THANK YOU VERY MUCH....
The Flowershop were fantastic. I made an error in the address and contacted them straight away by email and they fixed the problem immediately. I ordered online from Australia so i was conce Read More
The Flowershop were fantastic. I made an error in the address and contacted them straight away by email and they fixed the problem immediately. I ordered online from Australia so i was concerned that they may not be able to deliver on time. Timing was perfect. Fabulous people to deal with and the cupcakes where amazing my daughter said and the flowers were just so beautiful. Thank you to The Flowershop. You made my daughters days with luv and beauty!
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